American College offers a free training support service available to all students who have any questions or difficulties regarding their current training or employment as well as their future career development. The service aims to provide students with the information they need to help their own academic and career path. Our staff can assist you with questions regarding training and career pathways and opportunities, personal development opportunities, work placement and/or any other training / industry related questions.
This service offers practical answers to most of the questions and challenges faced by students in relation to their training and/or career. We are here to help and will always try to source the information you need to feel supported or refer you to an appropriate internal or external service if required.
Orientation
American College provides an orientation program before the commencement of the training course to cover issues such as:
- Information relating to studying and living in Australia, including visa conditions, attendance and participation requirements,
- Student support services available to all students in the transition to life and study in a new environment,
- Legal services,
- Emergency and health services,
- Facilities and resources,
- Complaints and appeals process.
International Student Support
American College provides assistance to international students and their families, from arrival to departure. American College has an International Student Support Officer (ISSO) who is responsible for helping “overseas students” settle in to living and studying in Australia, the ISSO will make contact with “overseas students” immediately after their arrival in Australia and will provide assistance whenever necessary during your stay.
Accommodation for Students
Students can choose from a variety of options for their stay in Brisbane. There are several hostels, or homes that accommodate students if you do not wish to rent your own house. Room sharing is a common practice and different options can be also viewed on “Flatmates” (https://flatmates.com.au/brisbane) which assists with finding affordable accommodation.
Helpful contacts
Fire, ambulance and police emergency | Phone 000 |
Life Line 24 hour Counselling, Advice and Referral Services | Phone 131 114 |
Police Centre | Dutton Park Police Station Call: 131 444 |
Doctor | Specialist Connect
68 Ipswich Rd Woolloongabba (07) 3039 1300 Main Street Medical Centre 803 Stanley St Woolloongabba QLD 4102 (07) 3393 1877 |
Counsellors | Life Resolutions,
Office 1, Level 2, The Spot, 61 Sandstone Place, Parkinson, QLD 4118 Contact:1300 668 256 |
Relevant legislation
A range of legislation is applicable to all staff and students. Information on relevant legislation can be found at the following websites.
Work Place Health and Safety Act 2011
http://www.deir.qld.gov.au/workplace/law/whslaws/index.htm
Workplace Health and Safety Regulation 2011
https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdf
Tobacco and Other Smoking Products Act 1988
https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/T/TobacoOSmPrA98.pdf
Queensland Anti-Discrimination Act 1991
https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/A/AntiDiscrimA91.pdf
Disability Services Act 2006
https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/D/DisabServA06.pdf
Commonwealth Privacy Act 1988
http://www.oaic.gov.au/privacy/privacy-act/the-privacy-act
Copyright Act 1968